Terms of service

Terms & Conditions – Beyond Treasures

Welcome to Beyond Treasures. By accessing and using our shopping services available at https://beyondtreasuress.com/, you agree to be bound by the Terms & Conditions listed below.

Beyond Treasures reserves the right to update, modify, or change these terms at any time. We advise customers to review this page periodically for any updates.

1. General Terms

  • By placing an order with Beyond Treasures, you acknowledge and accept all the Terms & Conditions mentioned here.

  • All products sold on Beyond Treasures are subject to availability.

  • Prices listed on our website are in Indian Rupees (INR).

2. Warranty / Return Policy

  • Warranty is not applicable for physical damages or damages caused due to misuse.

  • The original invoice is mandatory for any warranty or return-related requests.

  • For warranty or return queries, contact:
    📧 support@beyondtreasuress.com

3. Delivery & Shipping

  • Delivery timing generally falls between 9:00 AM to 7:30 PM, depending on location.

  • Orders shipped through courier partners are subject to their delivery policies.

  • If the recipient refuses delivery or provides incorrect information, Beyond Treasures reserves the right to charge for the order.

4. Responsibility & Limitations

Beyond Treasures will not be liable for delays, damage, or loss caused due to:

  • Incorrect or incomplete delivery address

  • Natural calamities

  • Accidents

  • Strikes, riots, or civil disturbances

  • Transportation delays

  • Government restrictions

  • Any events beyond our control (force majeure)

We are also not liable for:

  • Loss of income

  • Loss of profit

  • Loss of reputation

  • Indirect or consequential damages

  • Delays in delivery not caused by us

5. Product Information

  • Images on the website are indicative only. Colors may vary due to lighting or display differences.

  • Beyond Treasures ensures you receive the same product as shown, but slight variations can occur due to availability.

  • In unavoidable situations where a product is unavailable, Beyond Treasures may contact you to:

    • Change the product

    • Substitute with a similar product

    • Wait for restocking

6. Pricing Policy

  • Beyond Treasures will never charge more than the listed price on the website.

  • However, we reserve the right to revise prices without prior notice in unavoidable circumstances.

7. Refunds & Cancellations

  • Orders made during special discounts or sales on https://beyondtreasuress.com/ are non-refundable.

  • Cancellations are not allowed after dispatch.

  • Refund approval depends on the genuineness of the claim, as determined by Beyond Treasures.

8. Delivery Confirmation

  • If a product is delivered to someone at the provided address who misrepresents themselves as the correct recipient, Beyond Treasures is not responsible.

  • If the consignee refuses to sign or acknowledge delivery, Beyond Treasures may withhold delivery without liability.

9. Customer Responsibility

The customer must:

  • Provide full and accurate address with pincode and contact number.

  • Avoid using PO Box addresses.

  • Be available to receive the order or ensure someone is present to accept it.

10. Taxes & Government Charges

Customers agree to reimburse Beyond Treasures for any additional charges such as:

  • Entry Tax / Octroi

  • Penalties due to incorrect or missing documents

  • Other statutory levies related to transportation

11. Documentation & Proof of Delivery

  • Delivery records and documents may be destroyed after 90 days of booking.

  • Proof of delivery will be provided in soft copy only, as supplied by logistics partners.

12. Legal Jurisdiction

All disputes related to Beyond Treasures services are subject to the jurisdiction of Indian Courts only.

13. Acceptance of Terms

By placing an order on Beyond Treasuress, you agree to all the Terms & Conditions stated above.